Introduction

Please read these Terms and Conditions ("Terms" or "Terms and Conditions") carefully before accessing and using the Boracay iPass Website https://www.boracayipass.ph operated by PROVINCIAL GOVERNMENT OF AKLAN.

These Terms constitute a legally binding agreement between you and Provincial Government of Aklan By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any parts of the Terms, then you may not access nor use the Services.

License to use

Subject to your agreement to and compliance with the Terms, you are granted a non-exclusive, non-transferable, revocable, limited license to use the Services solely for your personal and non-commercial use.

Intellectual Property Rights

The Services are protected by copyright, trademark, and intellectual property laws of the Philippines. Nothing in these Terms gives you a right to use the https://www.boracayipass.ph name or any of the https://www.boracayipass.ph trademarks, logos, domain names, and other distinctive brand features. All right, title, and interest in and to the Services (excluding Content provided by users, if any) are and will remain the exclusive property of Provincial Government of Aklan, and its licensors.

Any feedback, comments, or suggestions you may provide regarding the https://www.boracayipass.ph is entirely voluntary and the Company will be free to use such feedback, comments, or suggestions as we deem fit and without any obligation to you.

User Representation

By using the Boracay iPass Website, you represent and warrant that:

• all information you have provided and will provide in the Website is truthful, accurate and complete;
• you will maintain the accuracy of such information and promptly update such registration information as necessary;
• you will comply with the Terms and Conditions;
• you will not use the Website for any illegal or unauthorized purpose.

Termination

If you are in breach of any of the Terms, we reserve the right, in our sole discretion, to terminate your right to access or use the Website. We are not responsible for any loss, damage, or harm related to your inability to access or use the Website based on such termination.

Privacy

Your privacy matters to us. You can learn how your information is handled when you use our Services by reading our Privacy Policy.

Warranties and Representations

The services are provided “as is” and “as available” and to the extent permitted by law without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, while we attempt to provide a good user experience, we do not represent or warrant that:

• the services will always be secure, error-free, or timely;
• the services will always function without delays, disruptions, or imperfections; or
• that any content, user content, or information you obtain on or through the services will be timely or accurate.

Limitation of Liability

PROVINCIAL GOVERNMENT OF AKLAN, and our affiliates directors, officers, stockholders, employees, licensors, suppliers, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses, resulting from:

• your use of the Services or inability to use the Services;
• your access to or inability to access the Services;
• the conduct or content of other users or third parties on or through the Services; or
• unauthorized access, use or alteration of your content.

Governing Law

The laws of the Republic of the Philippines shall govern these Terms and any claims and disputes arising out of or relating to these Terms or their subject matter shall be pursuant to Philippine laws.

Changes

PROVINCIAL GOVERNMENT OF AKLAN, reserves the right, at its sole discretion, to modify the Terms at any time. If we make changes, we will post the amended Terms within the Website and update the "Last Updated" date above. We shall notify you by sending an email notification to the address associated with your account or providing notice through the Website. Unless we say otherwise in the notice, amendments to the Terms will be effective immediately. Your use of Services after the amended Terms comes into effect constitutes your agreement to the amended Terms and Conditions.

Boracay iPass Privacy Policy Statement

Boracay iPass values your privacy and is dedicated to safeguarding your personal data. This Privacy Policy outlines how your data is collected, used, and processed when you access the website. It emphasizes your rights to be informed and offers transparency in data handling. Consent is sought when necessary, through clear mechanisms like checkboxes or buttons. This notice covers all activities related to your use of the Boracay iPass website and app.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• First Name, Middle Name, Last Name, Suffix
• Address, Barangay, City, Province, State/Country, ZIP/Postal Code
• Birthdate
• Nationality
• Mobile Number
• Email Address
• Date of Arrival and Departure
• Hotel Accommodation
• Purpose of Travel
• Mode of Travel
• Flight Details

Refund Policy

• Booking is transferrable. QR Code can still be use by other individual as long as QR is not yet scanned
• Booking can be use until the end of the year they declared their arrival date.

  ex. 1:Transaction paid on March 3, 2024, declared arrival date March 20, 2024 but tourist cancelled their trip. QR is still valid up until December 31, 2024.

  ex. 2:Transaction paid on December 3, 2024, declared arrival date December 10, 2025 but tourist cancelled their trip. QR is still valid up until December 31, 2025.

  Children aged 5 and below are exempt from requiring a terminal pass, provided that sufficient proof is uploaded to the website. This policy ensures smoother access for younger passengers.

  In the event of a port location change due to unforeseen circumstances like a typhoon, the terminal fee may be adjusted. Refunds for the terminal fee can be requested online or at the Boracay iPass booth.

Contact Information

• For issues related to the Boracay iPass web application (such as registration, QR code issuance, and payment concerns), users can reach customer support at:

  Phone: GLOBE (0954-3517-712) & SMART (0962-2124-053)

  Email: support@boracayipass.ph

  FB Messenger:https://www.facebook.com/Boracay.iPass